Computer and Challenge Questions

If you log on from a computer that is different than the computer you used for setup, the system will present one of your Challenge Questions.

This is used to verify your identity and to help prevent fraudulent logon attempts.

If you answer the Challenge Question successfully, you can choose to register the computer.

If you register the computer, you will not be challenged on your next logon.

If you have difficulty logging in please:

Lower security setting to medium. Tools, Internet Options, Security tab, click Default level (Internet Explorer 11), change to medium. Click OK, close all open browsers and reopen Internet Explorer.